I went to pick up someone from the airport around 8 PM the other night.
The lighting and holiday decorations were beyond nice–they were impressive.
Unfortunately my passenger and his fellow travelers had to wait 55 minutes to receive their luggage. When he asked why he was told that the airport had only one baggage crew on duty that night.
There was a time when your bags would be on the conveyor before you could walk from the gate to the luggage area.
That left a favorable impression on people about El Paso.
I don’t know who the baggage handlers work for. If they work for the airlines the airport should require them to staff adequately. If they work for the airport then the airport managers should see to it that passengers get their bags quickly.
Airplanes arrive on a schedule. This should not be hard to figure out.
It is hard enough for us to get out of town business people to come to El Paso.
This would be a step that would help.
We deserve better