During the city’s budget presentations for fiscal year 2018 this chart was presented:
Take a look at the 911 calls answered within 15 seconds.
Somehow in 2015 they were able to answer 123.46% of them within 15 seconds. We aren’t smart enough to figure how they did that other than maybe they answered a bunch of them twice.
In 2016 they wasted less time and only answered 119.47% of them within 15 seconds.
At the time the presentation was made they dropped down to 90.14%
Do they ever read their own stuff?
We deserve better