City staff gave a show and tell presentation to council a few weeks ago.
The topic was the improvement made in one specific area of the parks and recreation department. They applied some of the six sigma principles that they have been learning about.
The problem staff tackled had to do with water sprinkler repair/replacement in the parks. Previous to the initiative it took 24 hours for a sprinkler to be repaired. Staff studied and planned and collaborated and the result was that it now only takes 2 hours to effect the repairs.
Their solution? They put more sprinkler parts in the trucks that the workers drive to the park location.
No mistake
Please don’t misunderstand me. I am pleased that our new city manager is acting like a manager. The end result of their effort is clearly a good one.
I shudder to think of the inefficiencies in daily operations in our city departments if this effort deserves special recognition. The workers involved probably figured it out on their first day of work.
And the fact that city council sat there and applauded without a single representative asking what other Forest Gump situations we have at the city tells us a lot about where we really are.
We deserve better
Brutus
Posted by Brutus 
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