The situation with my Times subscription is getting even harder to believe.
We published Required by the Times back on March 29, 2016 and wrote about how my attempt to subscribe to the Times electronically failed and then my attempt to get help through their chat service failed. Ultimately snail mail was used to send in a subscription form.
As of today the paper has not been delivered so I decided to start over.
Their web page subscription form took my information and then just hung.
I called the 800 number and listened to my options. The machine indicated that the call would be transferred. Instead it hung up on me.
We deserve better.